Every full-time retail staff member in such a store must undergo training (this includes a study phase and online exams). For a store to become endorsed each staff member must undertake the entry process and achieve 100% in the final examination before that particular store can be endorsed as a Waterwise Irrigation Design Shop. It is also a condition of membership of the Program that any NEW full-time employee employed by an endorsed Waterwise Irrigation Design Shop must similarly be trained and complete the entry criteria within a 90 day period of his/her first date of employment within that store.
Part-time, casual, and back-office employees are also encouraged to join the Program by undergoing the same endorsement criteria, but this is not a condition for endorsement of that store.