Customers may be granted a “leak allowance” from their water utility if they have experienced an increase in water consumption due to a hidden leak in their irrigation system. For an application to be considered by your water utility, an appropriate form will need to be completed which may need to be signed by an endorsed Waterwise Garden Irrigator. Please check with your local utility water authority for any updates.
Whilst the Water Corporation supplies water to the water meter, property owners are responsible for the cost of any water use registered on the water meter, as well as all water used or lost through the internal water service, and for maintaining the internal water service in good condition.
The leak that was repaired at your property may have had an effect on the water use recorded. If this is the case, we may consider granting a special allowance to offset a portion of the water wasted.