Customers may be granted a “leak allowance” from their water utility if they have experienced an increase in water consumption due to a hidden leak in their irrigation system. For an application to be considered by your water utility, an appropriate form will need to be completed which may need to be signed by an endorsed Waterwise Garden Irrigator. Please check with your local utility water authority for any updates.
Customers are fully responsible for the condition and maintenance of all internal plumbing, including irrigation reticulation. However, Busselton Water may grant a leak allowance of up to 1,000 kilolitres to a customer who has experienced an increase in water consumption caused by a hidden leak or burst.
A leak allowance application form must be submitted to Busselton Water within three months of you receiving a bill which shows the excess water consumption. The form must be completed in full by the property owner and a licensed plumber or waterwise garden irrigator.